Roof Prospect Inc.
Effective: March 19, 2026
Welcome to Roof Prospect Inc. ("Roof Prospect AI," "Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your purchase and use of our appointment auction marketplace, marketing, lead qualification, and appointment-setting services. By registering, purchasing, or accepting appointments from Roof Prospect Inc., you ("Client," "Contractor," "Local Partner," or "you") agree to these Terms.
Roof Prospect AI is an appointment auction marketplace operated by Roof Prospect Inc.. We provide marketing, lead generation, qualification, and appointment-setting services for:
We generate inquiries, pre-qualify prospects, schedule inspection or estimate appointments, and auction those appointments to registered roofing contractors. The winning Contractor receives exclusive access to full contact and property details. We sell pre-qualified, booked appointments — not raw leads.
Roof Prospect Inc. does not perform roofing or construction services under these Terms unless separately contracted.
You must be a licensed roofing contractor or roofing business in the United States to use this platform. By registering, you represent that you hold all required licenses and insurance in your operating jurisdiction. We reserve the right to verify credentials and suspend accounts that cannot demonstrate valid licensure.
You must provide accurate and complete registration information. You are responsible for maintaining the confidentiality of your login credentials. You agree to notify us immediately at support@roofprospect.ai of any unauthorized account access.
Appointment pricing varies based on project type, roof size, market conditions, and auction results. Typical price ranges are disclosed prior to purchase on each listing. All services are prepaid unless otherwise agreed in writing. Payment must be received prior to appointment delivery.
Subscription plans (Starter, Pro, Enterprise) are billed monthly in advance via Stripe and grant a set number of bids per billing period. Unused bids do not roll over. Pay-per-appointment purchases (Buy Now) are charged at the time of purchase and are separate from subscription fees. You may cancel your subscription at any time; cancellation takes effect at the end of the current billing period.
Bids are binding commitments. If you place the winning bid or use Buy Now, you are obligated to pay the bid amount and to attend the scheduled appointment at the property. Contact and property details are revealed only after payment is confirmed.
Minimum bid amounts and Buy Now prices are set per appointment and may vary based on property size, estimated value, and other factors. All prices are in US dollars.
A "Qualified Appointment" generally includes:
For each scheduled appointment, Roof Prospect AI will provide:
If an appointment does not meet qualification standards, Client may request review. Appointments may qualify for replacement or credit if:
Appointments will not qualify for replacement or credit if:
All review requests must be submitted within 24 hours of the scheduled appointment and must include reasonable documentation. If approved, resolution may be provided either as account credits applied toward future appointment purchases or as a refund to the original payment method, depending on payment history and the refund path available. Credits have no cash value and are non-transferable.
Contractors who achieve $5,000 in lifetime spend receive a 5% discount on future purchases. Contractors who achieve $10,000 in lifetime spend receive a 10% discount. Discounts are applied automatically at checkout and cannot be combined with other promotional offers.
Roof Prospect AI provides marketing and scheduling services only. We do not guarantee:
AI quality scores are estimates and do not constitute a guarantee of job value or homeowner intent. All sales outcomes are the sole responsibility of the Client.
Appointments delivered to a Client will not be resold or reassigned once awarded. Roof Prospect AI reserves the right to serve multiple clients in different territories and markets. Only the winning bidder receives contact and property details for a given appointment.
Roof Prospect AI acts solely as a marketing and appointment-setting provider. No employer-employee, partnership, joint venture, or agency relationship is created by these Terms. Client is solely responsible for:
Roof Prospect Inc. assumes no liability for construction services or work performed by Client.
By winning an Appointment, you agree to: (a) arrive at the scheduled time, (b) conduct yourself professionally, (c) not share the homeowner's contact information with third parties, and (d) not solicit the homeowner for services unrelated to the appointment scope. Violations may result in account suspension.
You may not use the platform to:
Homeowner contact information (name, phone, email, full address) is considered confidential and may only be used to fulfill the specific booked appointment. You may not add homeowners to third-party marketing lists without their explicit consent. Our Privacy Policy governs how we handle your personal data.
By registering for an account and providing your mobile phone number, you consent to receive transactional SMS text messages from Roof Prospect AI related to your use of the platform. These messages are not marketing messages. Message types include:
Message frequency: Approximately 2-5 messages per week, depending on your bidding activity and notification preferences. Message frequency varies based on account activity.
Msg & data rates may apply. Your mobile carrier's standard messaging and data rates apply to all SMS messages sent and received. Roof Prospect AI is not responsible for any charges imposed by your carrier.
Opt-out: You may opt out of SMS messages at any time by replying STOP to any message from Roof Prospect AI. After opting out, you will receive one final confirmation message. Opting out of SMS does not affect other notification channels (email, in-app). You may also manage your SMS notification preferences in your account settings.
Help: Reply HELP to any message for support information, or contact us at support@roofprospect.ai.
No marketing messages: Roof Prospect AI does not send promotional or marketing text messages. All SMS communications are transactional in nature and directly related to your platform activity.
Proxy communication: When you win an appointment, Roof Prospect AI may provide a temporary masked phone number to facilitate communication between you and the property owner. These relay numbers are provided by our SMS provider and protect both parties' personal phone numbers. Proxy numbers are temporary and expire after the appointment engagement concludes. You agree not to attempt to circumvent the proxy system to obtain the property owner's personal phone number outside of the contact information provided through the platform.
Supported carriers: SMS messages are supported on all major US mobile carriers. T-Mobile is not liable for delayed or undelivered messages.
All platform content, trademarks, and AI scoring models are the property of Roof Prospect Inc.. You may not reproduce, distribute, or create derivative works without written permission.
Roof Prospect Inc.'s total liability for any appointment dispute is limited to the amount paid for that specific appointment. To the maximum extent permitted by law, Roof Prospect Inc. shall not be liable for:
These Terms apply to all appointment purchases and services provided. Either party may discontinue services at any time. We may suspend or terminate your account for breach of these Terms, non-payment, fraudulent activity, or conduct harmful to other users. Any previously delivered services remain subject to these Terms. Account credits issued for approved disputes may only be applied toward future purchases.
These Terms are governed by the laws of the State of Florida, United States. Any disputes shall be resolved by binding arbitration in Collier County, Florida, under the rules of the American Arbitration Association.
We may update these Terms at any time. We will notify you of material changes via email or in-app notice. Continued use of the platform after changes constitutes acceptance of the updated Terms.
By purchasing or accepting appointments from Roof Prospect Inc., you acknowledge that you have read, understood, and agreed to these Terms of Service.
Questions about these Terms? Contact us at support@roofprospect.ai.